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Privacy Policy

This website is owned and operated Carina Software Group. (“Carina”). We are committed to protecting the privacy of our visitors while they interact with the content on this website (the “Site”). This privacy policy (the “Privacy Policy”) applies to the Site and any other content, products, applications, features, functionality, information and services offered by us through the Site. It does not apply to other third party websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and any choices you may have to control our disclosure of it.


In order to run our business and to provide you with our products and services, we require certain personal information (“your personal information”) that includes information that identifies you and, with regard to the need to meet certain legal requirements, the location from which you send us your personal information. If you do not agree with this Privacy Policy or the additional descriptions of how we process your personal information (how we use, share, disclose, store and delete it), you should not use our website, services, or any other function offered by the Site. By clicking the “Accept” button in our Terms and Conditions, you agree to this Policy and provide consent as indicated in the “Sharing or Personal Information With Third Parties” section of this Policy.


We collect two types of information from you: (i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups, download forms, or emails); and (ii) information that is derived through automated tracking mechanisms, such as cookies and data analysis tools.


We collect personally identifiable information, which may include, but is not limited to, your email address, legal name, phone number, company, country, job title, the IP address of the device with which you communicate with us and certain account information. We also collect personally identifiable information when you choose to use certain features of the Site, including without limitation: (i) information you provide so that we may send you emails about upcoming promotions or events; (ii) Information you provide to us in order for you to receive downloaded resources such as data sheets, white papers, and videos; (iii) participating in our forum/blog; or (iv) commenting on articles or other content on the Site. When you choose to use these additional features, we require that you provide us with your “Contact Information” in addition to other personal information that may be required to complete a request form.


With your consent, we use “cookies” and other tracking technologies. Cookies are small files we use to store user preferences and enhance users’ experience with the Site. Cookies also enable us to serve secure pages to our users without asking them to sign in repeatedly. Most internet browsers allow you to control cookies, including whether or not to accept them and how to remove them. Cookies will expire if a user’s system is idle for a defined period of time. Once a cookie expires, the user must sign in again to continue their session. This prevents unauthorised access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your internet browser’s settings. If you choose to erase or block cookies, you may limit our ability to offer you certain services or features and will need to re-enter your login credentials to gain access to certain parts of the Site.

We use cookies and other forms of analytics technology to better understand our users’ needs and to optimize the Site. These technologies help us understand our users’ experience (e.g. how much time spent on which pages of the Site, which links are clicked, what users do and do not like, etc.) to enable us to build and maintain the Site with user feedback. We use cookies and other technologies to collect data on you, including without limitation how you interact with the Site, what you click and the keys you press, the pages you visit, your location, the date and time you access the Site, the language you prefer the Site is displayed in, and the URL and domain that referred you to the Site. These technologies may also collect your device’s IP address, screen resolution, unique device identifiers, operating system and browser type, location, and preferred language to display the Site. We may store this information in your user profile. We may use this information to identify individual users or match it with data on an individual user.


If you elect to provide us personal information, we may use it as needed to deliver products and/or services to you. We may use personal information in a variety of ways to meet our obligations to you to provide you with a variety of products and services. These uses are based on our legitimate business interests in providing products and services to you; fulfillment of our contractual obligation to deliver products and services you have requested; meeting our legal obligations; establishment or defense of a legal claim; or your consent (which you can withdraw or revoke at any time); or a necessity to protect your vital interests or the interests of others. We have balanced our business interests carefully with your privacy rights and these uses do not improperly infringe on your privacy and confidentiality rights. These business uses for your personal information include the following:

  • If you create an account – your username, password, name, email, and phone number.
  • If you take a survey or interact with us in various other ways – demographics information and information about subjects that may interest you.
  • Fulfillment of your orders for products or services.
  • Your inquiries sent to our offices or our website.
  • Analytics and cookies (described in greater detail below), if you consent.
  • If you sign up for an event for which registration is open to the public, your name, company name and other identity information may be viewed by others.
  • We may also collect aggregated data or anonymized data that does not directly identify you.

Carina only uses your personal information for the original purposes it was given. The information you provide to us is used to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations we send; and otherwise supporting your use of the Site. Carina may use your personal information for targeted advertising toward you based on things such as region, interests, industry, job role etc.

We may permit certain trusted third parties to track Site usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This information is collected in order to better understand our website usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links etc.

From time to time we may use your personal information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future, we will post the policy changes to our website.


We do not sell, rent, lease or disclose your personally identifiable information to third parties, except as described in the Privacy Policy. Our affiliated companies, including all of their respective business units, subsidiaries, parents, affiliates and sites may obtain from us and use your personally identifiable information in accordance with the Privacy Policy. We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.

We also may disclose your personally identifiable information and other information to third parties, which we call “Third Party Service Providers”, who provide services for us in pursuit of our legitimate business interests for, among other things, the purposes of administering, maintaining and improving the Site. Third Party Service Providers may only use your personally identifiable information to provide us with a specific service and not for any other purpose. We have assessed these business interests and determined that they do not impinge on your rights as set forth in this Privacy Policy and as protected by law.

We may also access or disclose personally identifiable information in the following circumstances: (i) to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities; (ii) to protect the safety and security of the Site and our users; (iii) if we believe your actions violate our Terms and Conditions or this Privacy Policy; or (v) to comply with law, regulation, court order, subpoena, government request, or legal process.

We also use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.



While no data transmission over the internet is 100% secure, we are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

The Site may contain links to other websites that we do not own or control. The Privacy Policy does not apply to these websites and we are not responsible for the privacy practices of such websites or other services operated by such websites. Once you leave the Site via such a link, we recommend you review the privacy policy applicable to such third party websites to learn how they use and disclosure your personally identifiable information.


We provide mechanisms for updating and correcting your personal information for many of our services. You may modify or remove any of your personal information at any time by contacting us at It is your responsibility to give us current, complete, truthful and accurate information, including personally identifiable information and to keep such information up to date. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete information of if you fail to update such information.

You may withdraw your consent or otherwise, object to uses of your information as described above by contacting us at You may also withdraw your consent to email marketing by unsubscribing, using the unsubscribe link in such communications. If you do so, Carina will cease using your personal information for the above purposes.


Carina shall not be liable for any damages suffered as a result of using, modifying, contributing, copying, distributing, or downloading the materials. In no event shall Carina be liable for any indirect, punitive, special, incidental, or consequential damage (including but not limited to loss of business, revenue, profits, use, data or other economic advantage), however it arises, whether in an action of contract, negligence or other action, arising out of or in connection with the use or performance of information available from this web site, even if Carina has been previously advised of the possibility of such damage. You have sole responsibility for the adequate protection and backup of data and/or equipment used in connection with the website and you will not make a claim against Carina for lost data, re-run time, inaccurate output, work delays, or lost profits resulting from the use of the materials. You agree to hold Carina harmless from, and you covenant not to sue Carina for, any claims based on or related to the use of the website.


Carina controls and operates this Web Site from its headquarters in Canada and makes no representation that these Materials are appropriate or available for use in other locations. If you use this Web Site from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries.


You can request from Carina at any time information about which personal information Carina processes about you and the correction or deletion of such personal information. If Carina uses your personal information to perform a contract with you, you may further request a copy of the personal data that you have provided to us. To make such a request, please contact and specify in detail the information or the activity to which your request relates, the format in which you would like the personal data returned and the recipient. Furthermore, you may contact Carina if you believe that the personal information that Carina has is incorrect.

If you have questions regarding this Privacy Policy, wish to lodge a complaint or wish to exercise rights set out in this policy, you may contact us at


To the extent permitted by the laws of your jurisdiction, this Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. You hereby irrevocably submit and attorn to the jurisdiction of the courts of the Province of Ontario, and the proper courts of appeal there from, over any action or proceeding arising out of or relating to the Privacy Policy and you irrevocably agree that all claims in respect of such action or proceeding may be heard and determined in such courts.


Carina may revise the Privacy Policy from time to time. If in the future there is a change to our Privacy Policy, we will post the new Privacy Policy to the Site. We recommend you periodically review the Site to ensure you are familiar with the current version of this Privacy Policy. The date of the last update to this Privacy Policy appears below. Please see our Terms and Conditions for other terms and conditions governing your use of the Site.

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