INFORMATION WE COLLECT
We collect two types of information from you: (i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups, download forms, or emails); and (ii) information that is derived through automated tracking mechanisms, such as cookies and data analysis tools.
VOLUNTARY REGISTRATION INFORMATION
We collect personally identifiable information, which may include, but is not limited to, your email address, legal name, phone number, company, country, job title, the IP address of the device with which you communicate with us and certain account information. We also collect personally identifiable information when you choose to use certain features of the Site, including without limitation: (i) information you provide so that we may send you emails about upcoming promotions or events; (ii) Information you provide to us in order for you to receive downloaded resources such as data sheets, white papers, and videos; (iii) participating in our forum/blog; or (iv) commenting on articles or other content on the Site. When you choose to use these additional features, we require that you provide us with your “Contact Information” in addition to other personal information that may be required to complete a request form.
AUTOMATIC DATA COLLECTION: COOKIES and RELATED TECHNOLOGIES
With your consent, we use “cookies” and other tracking technologies. Cookies are small files we use to store user preferences and enhance users’ experience with the Site. Cookies also enable us to serve secure pages to our users without asking them to sign in repeatedly. Most internet browsers allow you to control cookies, including whether or not to accept them and how to remove them. Cookies will expire if a user’s system is idle for a defined period of time. Once a cookie expires, the user must sign in again to continue their session. This prevents unauthorised access to the user’s information while they are away from their computer.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your internet browser’s settings. If you choose to erase or block cookies, you may limit our ability to offer you certain services or features and will need to re-enter your login credentials to gain access to certain parts of the Site.
HOW WE USE INFORMATION
If you elect to provide us personal information, we may use it as needed to deliver products and/or services to you. We may use personal information in a variety of ways to meet our obligations to you to provide you with a variety of products and services. These uses are based on our legitimate business interests in providing products and services to you; fulfillment of our contractual obligation to deliver products and services you have requested; meeting our legal obligations; establishment or defense of a legal claim; or your consent (which you can withdraw or revoke at any time); or a necessity to protect your vital interests or the interests of others. We have balanced our business interests carefully with your privacy rights and these uses do not improperly infringe on your privacy and confidentiality rights. These business uses for your personal information include the following:
- If you create an account – your username, password, name, email, and phone number.
- If you take a survey or interact with us in various other ways – demographics information and information about subjects that may interest you.
- Fulfillment of your orders for products or services.
- Your inquiries sent to our offices or our website.
- Analytics and cookies (described in greater detail below), if you consent.
- If you sign up for an event for which registration is open to the public, your name, company name and other identity information may be viewed by others.
- We may also collect aggregated data or anonymized data that does not directly identify you.
Carina only uses your personal information for the original purposes it was given. The information you provide to us is used to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations we send; and otherwise supporting your use of the Site. Carina may use your personal information for targeted advertising toward you based on things such as region, interests, industry, job role etc.
We may permit certain trusted third parties to track Site usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This information is collected in order to better understand our website usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links etc.
HOW WE SHARE INFORMATION WITH THIRD PARTIES
We also use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, WE ARE NOT LIABLE OR RESPONSIBLE FOR THE COLLECTION, USE OR DISCLOSURE BY THIRD PARTIES OF PERSONALLY IDENTIFIABLE OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN FORUMS PUBLICLY ACCESSIBLE AREAS OF THE SITE.
SECURITY: HOW WE PROTECT YOUR INFORMATION
While no data transmission over the internet is 100% secure, we are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
CHOICE AND CONTROL; ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCEs
We provide mechanisms for updating and correcting your personal information for many of our services. You may modify or remove any of your personal information at any time by contacting us at https://www.carinasw.com/contact-us. It is your responsibility to give us current, complete, truthful and accurate information, including personally identifiable information and to keep such information up to date. We cannot and will not be responsible for any problems or liability that may arise if you do not give us accurate, truthful or complete information of if you fail to update such information.
You may withdraw your consent or otherwise, object to uses of your information as described above by contacting us at https://www.carinasw.com/contact-us. You may also withdraw your consent to email marketing by unsubscribing, using the unsubscribe link in such communications. If you do so, Carina will cease using your personal information for the above purposes.
LIMITATION OF LIABILITY
Carina shall not be liable for any damages suffered as a result of using, modifying, contributing, copying, distributing, or downloading the materials. In no event shall Carina be liable for any indirect, punitive, special, incidental, or consequential damage (including but not limited to loss of business, revenue, profits, use, data or other economic advantage), however it arises, whether in an action of contract, negligence or other action, arising out of or in connection with the use or performance of information available from this web site, even if Carina has been previously advised of the possibility of such damage. You have sole responsibility for the adequate protection and backup of data and/or equipment used in connection with the website and you will not make a claim against Carina for lost data, re-run time, inaccurate output, work delays, or lost profits resulting from the use of the materials. You agree to hold Carina harmless from, and you covenant not to sue Carina for, any claims based on or related to the use of the website.
LOCAL LAWS; EXPORT CONTROL
Carina controls and operates this Web Site from its headquarters in Canada and makes no representation that these Materials are appropriate or available for use in other locations. If you use this Web Site from other locations, you are responsible for compliance with applicable local laws including but not limited to the export and import regulations of other countries.
YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL INFORMATION
You can request from Carina at any time information about which personal information Carina processes about you and the correction or deletion of such personal information. If Carina uses your personal information to perform a contract with you, you may further request a copy of the personal data that you have provided to us. To make such a request, please contact firstname.lastname@example.org and specify in detail the information or the activity to which your request relates, the format in which you would like the personal data returned and the recipient. Furthermore, you may contact Carina if you believe that the personal information that Carina has is incorrect.
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